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EA Buddy

Friendly guide to staff Enterprise Agreements

A conversational guide that helps staff navigate their Enterprise Agreement — translating formal language into plain English, finding the right Parts and Sections, and connecting related provisions across the document.

Purpose

Make the Enterprise Agreement approachable for everyone. EA Buddy turns a long, formally-worded document into clear, practical guidance — so staff can quickly find what applies to them and understand what to do next.

Who it helps

Professional and academic staff who need to understand entitlements, leave, working conditions, classifications, or any other provision in their Enterprise Agreement — without wading through legal language.

What it does

  • Finds and references specific Parts and Sections of the Enterprise Agreement
  • Translates formal or technical clauses into clear, everyday language
  • Connects related provisions when a question spans multiple clauses
  • Stays grounded — answers come only from the agreement and directly referenced internal policies
  • Friendly, conversational tone — patient with every level of question

How it grounds its answers

EA Buddy is loaded with the authoritative Enterprise Agreement and any directly referenced internal policies as its knowledge base, then retrieves the relevant passages at query time (RAG). It never invents clauses or paraphrases away the precise wording — every answer points back to the source so staff can verify what was said. When the underlying documents are updated, the knowledge base is refreshed and answers update with it.

What makes it different

  • Approachable and conversational — like chatting with a knowledgeable colleague
  • Strict grounding — only the agreement and directly referenced policies, no generic HR advice
  • Citations and Section references with every answer for transparency

Impact

  • Faster answers to common HR and entitlement questions
  • Reduced load on HR and people teams for routine clause look-ups
  • Greater staff confidence in understanding their conditions and obligations
  • Consistent, source-backed answers across the workforce

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