Context Wizardry Solutions
← All projects

EA Buddy

Friendly guide to staff Enterprise Agreements

A conversational guide built to help staff navigate a workplace Enterprise Agreement — translating formal language into plain English, finding the right Parts and Sections, and connecting related provisions across the document.

An example of work I've completed, shown to illustrate approach and capability. Every Context Wizardry Solutions engagement is custom built around the client's own context, systems, and constraints — nothing here is an off-the-shelf product.

Purpose

Make a long, formally-worded industrial agreement approachable for everyone — turning dense clauses into clear, practical guidance so staff can quickly find what applies to them and understand what to do next.

Who it helps

Professional and academic staff who need to understand entitlements, leave, working conditions, classifications, or any other provision in their Enterprise Agreement — without wading through legal language.

What it does

  • ✦Finds and references specific Parts and Sections of the Enterprise Agreement
  • ✦Translates formal or technical clauses into clear, everyday language
  • ✦Connects related provisions when a question spans multiple clauses
  • ✦Stays grounded — answers come only from the agreement and directly referenced internal policies
  • ✦Friendly, conversational tone — patient with every level of question

How it was built

EA Buddy was loaded with a single authoritative agreement and its directly referenced internal policies as a knowledge base, then retrieved the relevant passages at query time (RAG). It never invents clauses or paraphrases away the precise wording — every answer points back to the source so staff can verify what was said. When the underlying documents are updated, the knowledge base is refreshed and answers update with it. The same retrieval pattern can be rebuilt against any organisation's agreement or policy set.

What makes it different

  • ✦Approachable and conversational — like chatting with a knowledgeable colleague
  • ✦Strict grounding — only the agreement and directly referenced policies, no generic HR advice
  • ✦Citations and Section references with every answer for transparency

What it was designed to achieve

  • ✦Faster answers to common HR and entitlement questions
  • ✦Less load on HR and people teams for routine clause look-ups
  • ✦Greater staff confidence in understanding their conditions and obligations
  • ✦Consistent, source-backed answers across the workforce

Want something similar for your team?

I don't resell what's on this page. I'd design and build something new — shaped around your people, your documents, and the way your team actually works.

Start a conversation